Contact us
Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.
SHIPPING YOUR ZAYAH SOAP
Shipping, Thoughtfully Delivered
Each ZAYAH order is prepared with intention and care.
Orders are processed within 1–2 business days
Standard delivery within the U.S. takes 3–5 business days
You will receive tracking details once your order is on its way
We work to ensure your experience from checkout to delivery feels effortless andreliable.
RETURNS
Returns, With Care
Due to the nature of our products, we are unable to accept returns once items have been opened or used.
However, your satisfaction is essential to us.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery:
We will make it right whether through a replacement or a refund.
Frequently asked questions
Is ZAYAH suitable for daily use?
Yes. ZAYAH is designed to be used every day, with a formulation balanced for consistency, comfort, and longevity.
Is ZAYAH drying to the skin?
ZAYAH is crafted with premium plant oils and designed to cleanse gently while respecting the skin’s natural balance.
How long does a bar typically last?
Each bar is generously sized and crafted to wear evenly over time, maintaining its form and presence throughout regular use.
Is this soap for men or women?
ZAYAH is designed to be universal.
Its scent and experience are intended to feel balanced and considered, regardless of gender.
How would you describe the scent?
ÁUREO is warm, refined, and understated.
It unfolds gradually and remains present without overwhelming the senses.
Is ZAYAH tested on animals?
No. ZAYAH is not tested on animals.
Does ZAYAH contain artificial fragrances or colors?
ZAYAH uses a refined blend of ingredients selected for balance and experience.
We focus on formulation integrity rather than unnecessary additions
Where is ZAYAH made?
ZAYAH is produced in facilities that meet premium manufacturing standards and strict quality controls.
How should I store the bar between uses?
Allow the bar to dry between uses on a well-drained soap dish to help preserve its form and longevity.
What if ZAYAH is not for me?
We believe in thoughtful purchases.
If you have questions before ordering, we encourage you to contact us. we’re happy to help.